The blind is working the wrong way round
Check the direction of installation of the insulating glass in the window frame or the direction of installation of the magnetic connector.
The slats are not closing at the bottom of the blind
Check the direction of installation of the insulating glass in the window frame or the direction of installation of the magnetic connector.
The slats are closing the wrong way round at the bottom of the blind
Check the direction of installation of the insulating glass in the window frame
The blind is not winding up properly at the top
Check the direction of installation of the insulating glass in the window frame or the direction of installation of the magnetic connector.
The blind is twisted
Check that the isolating glass in the window frame is shimmed correctly and that the blind works properly perpendicularly to the ground.
The blind stops halfway down the glass
Check whether the glass or the vertical spacer bars bulge into the insulating glass.
The actuator is not working
Check whether the LEDs underneath the arrow buttons turn on or whether the battery unit needs to be charged.
The actuator is not charging
Check that the recharge power plug is inserted correctly in the micro USB connector and in the relevant 220 V socket.
The battery charger is not working
Check that the isolating glass in the window frame is shimmed correctly and that the blind works properly perpendicularly to the ground.